Return your order / Withdrawal from the contract

Important information about using the MELNORE e-shop, purchases, payments, delivery, returns and the protection of your data.

Updated: 16 September 2026 · Version 1

Legal information

Terms and conditions

Model withdrawal form

Complaint / defective goods

Delivery

Payment

Out-of-court dispute resolution

Online withdrawal form

Online complaint form

You have 14 days to withdraw from your order without giving a reason. Fill in this form, or simply send us an unambiguous declaration — both are equally valid.

You may also withdraw by e-mail to hello@melnore.com or by using the model withdrawal form.

Print Return your order / Withdrawal from the contract